Island of Disaster (or the need to Escape!)

My more experienced colleagues here have in the past, described Island Cruises' Island Escape as "a rust bucket" and explained to me it used to be a Car Ferry. I wasn't quite fully aware of the condition of the ship until I had a phonecall yesterday from a potential customer.

The gentleman was calling up from Madeira, looking to get on a ship - any ship! He and his family had just disembarked from the Escape, claiming "the ship is a disaster"...